issues, including workstation imaging, hardware installation, firmware updates, and helpdesk support. The Technician... updates, antivirus software updates, security patches, and hardware repairs. Provide helpdesk support by answering helpdesk...
updates, security patches, and repair of any hardware failures. The technician will also provide helpdesk support including... answering helpdesk phones and resolving end-user computer issues using remote diagnostic and troubleshooting tools. Duties...
: Provides Helpdesk phone/email coverage, logs and tracks support calls, and resolves open tickets. Diagnoses, researches... system security. Documents solutions in the helpdesk knowledgebase, creating and updating technical documentation, audit...
A prestigious Biotech company in Marlborough, MA is hiring for for a Helpdsek Support Technician. If you have experience in user support, ticketing, active directory, and remote/in person trouble shooting, this is a great opportunity! This ...
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