. Process IT Helpdesk universal requests/incidents to ensure that they are resolved in a timely manner and within the Service... for actively reaching out to supervisor for questions or case escalation. Process IT Helpdesk universal requests/incidents...
This position manages the Information Technology (IT) Helpdesk and related services. The incumbent oversees the maintenance of the... call-tracking database used by the Helpdesk and other areas of IT. Incumbent provides technical support for computer users...
Insight Technology Solutions, LLC is currently seeking quality professionals to provide Contact Center Services for a program in support of an agency within the Department of Homeland Security (DHS) in Vienna, VA. We are looking for candida...
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